The Communication Star
The Communication Star is a dynamic and innovative learning and assessment tool, designed by Claire Moran, Angela Lee and Dr Anne Killett, Lecturers in Occupational Therapy at the University of East Anglia.
The Star was developed to address the specifics of communication skills. The Communication Star comprises of 10 points, each representing an essential element of communication, in the context of a professional conversation. The star acts as a visual aid, demonstrating their journey towards becoming a star communicator. Particular attention has been paid to specific non-verbal communication skills such as active listening and effective positioning.
The maximum score is 10 in any given area. The context of the conversation becomes important when you consider that your responses may differ in various circumstances, such as dealing with an angry patient.
Communication training sessions are delivered alongside the Star.
Contact the team for more information
If you are a commercial organisation and wish to use The Communication Star, please contact us to obtain a commercial licence.
If you are a non-commercial organisation you are welcome to download The Communication Star here and to use it under the terms of this licence. Non-commercial organisations will be required to complete some details and a short questionnaire. We may only contact you to request feedback of your use of the questionnaire and not for any other purpose.
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swap_vertical_circlemode_editAuthors (3)Claire MoranAngela LeeDr Anne Killett
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swap_vertical_circlelibrary_booksReferences (17)
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